Help Center›Restoration & Vendors
How do I track vendor orders in the Warehouse?
For office teams · Updated October 26, 2026
Use this when you need to see what is out at vendors, what is late, or what came back.
Where it lives
Open Warehouse and choose the Vendor orders tab. It shows to people who can view vendors or restoration work.
Find an order
- Type a vendor or project name in the search box.
- Choose Open, Overdue, or History.
- Send-out orders lists items scanned out to a vendor, with Order #, Vendor, Service, Items, Project, Sent, and the due date. They are grouped into Overdue, Open orders, and Returned this week.
- Department lot work lists restoration lots sent from a restoration record.
Check items back in
Choose Check in on a send-out order when the items come back. For restoration lots, choose Check in on the restoration record's Vendor orders tab.
Start a new send
Choose a project to send opens the Work queue, where you open the project and send from its record. Crew work orders for events live on the event instead.
On the phone
If your company uses the Send to vendor scan mode, choose it in Scan, pick the vendor, scan what goes out, then review and send. The order then shows here. Scanning an item that is out at a vendor offers Check it in.