Help Center›Schedule & Dispatch
How do I use event tags?
For office teams · Updated July 7, 2026
Use this when you want to label events with short shared keywords and filter the schedule by them.
Add tags to an event
- Create or edit an event.
- Open the Tags field in the Work Type & Details step of the create wizard, or in Dispatch Basics on the event record.
- Type a short label such as fragile or rush and press Enter. Suggestions appear from tags your organization already uses, with usage counts.
- Add up to 10 tags per event, then save.
Filter the schedule by tag
Tags appear as small chips on Schedule Board cards and Dispatch Queue rows. Click a chip and the schedule filters to events carrying that tag, with a Filtered by chip you can dismiss to clear the filter.
Manage tags for the organization
- Open Settings and choose the Operations tab.
- Find the Event Tags section, which lists every tag with how many events use it.
- Choose Rename to fix wording. Renaming a tag to one that already exists merges the two after a confirmation.
- Choose Delete to remove a tag from every event.
Best practice
Reuse suggested tags instead of inventing near-duplicates. Renames and deletes update every event in your organization and cannot be undone, and only users who can manage events org-wide see those controls.